Customer Outcome

Enhance Customer Experience

Customers enjoy seamless, personalized interactions at every touchpoint, leading to greater satisfaction and loyalty. Services and products are tailored to individual needs, with quick responses and proactive support. Positive experiences encourage repeat business and word-of-mouth referrals, strengthening the brand’s reputation and fostering long-term relationships with customers.

Browse our library of AI solutions or speak to us about creating custom solutions for your specific needs.

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Anonymous Feedback Assistant

HR

Gather anonymous employee feedback easily

Article Writer

Marketing

Produce on-brand articles for your website and partners in minutes, not days

Brand Mentions Tracking

Marketing

Monitor brand mentions to understand reputation and visibility

Client History Analysis

Client Services

Summarise past interactions and history for account context

Client News Monitor

Client Services

Keep up-to-date with client news, products, pricing, and marketing

Client Org Chart Creation

Client Services

Build org charts of client stakeholders and decision-makers

Client QBR Report Generation

Client Services

Generate Quarterly Business Review packs quickly

Client Report Generation

Client Services

Produce polished client reports faster

Client Strategy Generation

Client Services

Generate account strategies aligned to client goals

Client Surprise & Delight Idea Generator

Client Services

Generate creative ideas to strengthen client relationships

Customer Satisfaction Tracking

Support

Automate collection and analysis of customer satisfaction metrics

Internal Knowledge Base Updating

Operations

Keep internal knowledge bases up-to-date with the latest information

Internal Support Ticket Triage

Operations

Organise internal support tickets to ensure correct routing and priority

Prospect Person Research

Sales

Gather insights into key contacts’ role, background, goals, and writings

SEO Content Generation

Marketing

Generate SEO-optimised content to increase visibility and traffic

Social Media Engagement Monitor

Marketing

Track and analyse engagement to improve performance

Social Post Writer

Marketing

Create engaging social media posts quickly and at scale

Support Knowledge Base Updates

Customer Support

Keep support knowledge bases current with FAQs and solutions

Support Ticket Creation

Customer Support

Automatically create support tickets from inbound requests

Support Ticket Response Drafts

Customer Support

Cut resolution time while improving satisfaction scores

Support Ticket Triage

Customer Support

Route support tickets to the right team with correct priority